This Privacy Policy describes how AL RIZQ ("we", "us", or "our") collects, uses, and shares your personal information when you visit or interact with our website, or submit an enquiry about our signage and wayfinding services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website. We may update this Privacy Policy from time to time; the revised version will be posted on this page.

This policy applies to information collected through our website and related online forms. It does not apply to information collected offline or through third-party sites that may link to or from our website.

1. Information we collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we may collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.

We also collect information you provide directly when you fill out forms or contact us, including your name, email address, phone number, company name, project details, and any message content you choose to submit.

2. How we use your information

We use the information we collect to:

Respond to enquiries and project discussions
Provide information about our services when requested
Operate, maintain, and improve our website
Analyse site usage and performance
Detect, prevent, and address technical issues or misuse
Comply with legal obligations where applicable

3. Sharing your personal information

We do not sell your personal information. We may share your personal information with service providers who help us operate our website, hosting, email delivery, analytics, or related tools — only as needed for those purposes and under appropriate confidentiality arrangements.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioural advertising

As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page.

You can opt out of some of these services by using the available opt-out tools from advertising industry organisations or by adjusting your browser and device settings.

5. Do not track

Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

6. Your rights

If you are a resident of certain jurisdictions, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the details published on our website.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you submit an enquiry), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to jurisdictions where we or our service providers operate.

7. Data retention

When you submit an enquiry or contact form through the site, we will maintain your information for our records unless and until you ask us to delete this information, subject to any legal retention requirements.

8. Cookies

We use cookies and similar technologies to help our site function, remember preferences, and understand how visitors use the site. You can control or delete cookies through your browser settings. If you disable cookies, some features of the site may not work as intended.

9. Minors

The site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

10. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this page periodically.

11. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the contact details published on the AL RIZQ website.